Help Center

Help Center

We cannot guarantee delivery times during busy periods as much of it comes down to factors outside of our control. However, in normal circumstances, we have the following delivery times:

Europe: 2-3 weeks

North America: 2-4 weeks

Australia: 3-5 weeks

If the order has not yet been shipped, you can cancel your order free of charge, and you will get refunded

Love it or money back is our Return policy. You can return any item within 14 days from receiving it, without any questions asked from us. However the product must remain in unused, original condition, and in its original packaging. We offer free returns on all our products.

Yes! If you intend to purchase multiple items (5+), contact us to get access to special discounts.

If you would like to add items to your existing order, please place an additional order. We do not store your payment information, so we cannot change the order.

Yes, we will send you a tracking number via email once your order ships. If you haven’t received tracking info within 5 days, then please contact us.

Where is the rest of my order? We work with multiple global partners, so it can happen that your items are shipped separately; this is to speed up delivery. Don’t worry, you will get the items that you ordered.

VAT taxes: No. Those are included in the price.

Customs duties on import depends on the laws of your country. Those taxes are only applicable when the total price of a package exceed a specific amount. We will separate the items in different packages if that means we can avoid these limits. 

EU: Customs taxes only applies if the package exceed 150€ 

UK: Customs taxes only applies if the package exceed £135 

USA: Customs taxes only  applies if the package exceed 800$

Yes, you will be giving away a 10% promo code to new members after they sign up to our newsletters.

Our newsletters will send out notifications about new arrivals, sales, as well as additional promotions.

A watch movement (also known as a “calibre”) is the engine of a watch that acts as the powerhouse to make the watch and its functions operate

Our Functional cufflinks have their gears and springs moving automatically. The energy is generated by winding the cufflinks using its crown, same as a mechanical watch is winded.

Our Stopped in Time collection won’t be powered up, and the movement will be static.